Frequently Asked Questions
Everything you need to know about how Volley works, how to get started, and how it fits into your club or program.
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What shots can Volley simulate? What sports does it serve?
Volley is a truly "universal" racquets simulator, with the ability to serve every type of shot in Tennis, Padel, Pickleball, and Platform Tennis.
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How is Volley different from a traditional ball machine?
Volley adapts in real time using AI. It creates dynamic, game-based drills tailored to your level - not just static feeds. Every session evolves your performance.
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Can teams use Volley for group practices?
Yes. Volley supports small group rotations and team sessions, making it ideal for college or high school teams with limited coaching bandwidth.
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How do you control the simulator? Who can use it?
Simple, with your phone or smartwatch. Anyone can download the Volley Racquet app from the Apple or Android stores. Go to www.getvolley.com/getstarted for a link.
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Where do I store the simulator at the Club?
Volley is designed to have a small footprint and fit in any club. The trainer can be stored outside under a cover, all you need is a 3FT x 2FT space. The batteries, charger, balls and crates all easily fit in a 2FT x 1FT space inside the hut or clubhouse.
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Do Pros use Volley? Does Volley impact lesson volume?
100% of Pros who have Volley at their club report their income as the same or higher than before. 35% have reported an increase, primarily through using Volley in their lessons as an added service. 71% of Pros say lessons are more efficient with Volley, given repeatability of ball feeding and ability to teach same side of net.
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What happens if something goes wrong with the system?
Our support team is available for troubleshooting, software updates, and hardware issues. Most problems can be resolved remotely, and we’re committed to fast response times to keep your court running smoothly.